Delivery date
After confirmation, the order enters the processing status. After processing your order, you will be notified about its status by e-mail.
Most often, it takes 2-3 business days to process orders. For all orders placed on Fridays and weekends, the seller will contact you at the beginning of the following week.
From that moment, delivery time is 3 working days.
Collecting the parcel
Daily Express and DHL couriers (the logistics companies that deliver goods to The Fashion Studio Biljana Tipsarević) ship parcels to delivery addresses between 8 am and 6 pm. Please make sure that someone is at home to receive parcels. During delivery, you need to check the package for any damage. If you notice that the transport box is damaged and you suspect that the product may be damaged, decline collecting the parcel and contact us immediately by calling +381 11 26 27 213 or by emailing office@biljanatipsarevic.com. If the shipment is apparently without damage, feel free to take the delivery and sign for the parcel. Each delivery is delivered on two occasions. As per usual practice, if the courier fails to find you at a given address, you will be called on the number provided in the order form to decide on another delivery date. If the courier fails to find you again, the package is returned to us.
NOTE:
By clicking CONFIRM on the order form, you confirm that you agree to be bound by the delivery conditions.
